Workflow templates are used to define the sequence of activities through which content moves, and the persons that perform each of the activities. Workflow templates are defined at the system level and can be reused across multiple publications. Workflow templates are reusable across many publications since they identify activity performers using performer types rather than by naming specific users.

In Digital Asset Manager, workflow templates can be defined by using the built-in workflow template editor, or by using Documentum Business Process Manager.

The built-in workflow template editor can be used to create simple, linear workflow templates. On the other hand, Business Process Manager can create workflow templates that use advanced features such as parallel activities, conditional branches, automatic workflow activities, or that use the capabilities of Business Process Services.